Upcoming Webinar: 18 Credit Collection Call Strategies for Faster Customer Payments.

credit collection callA successful credit collection call requires that you to do more than just pick up the phone and start dialing and if you don’t have a specific invoice collection call strategy in place, you’re wasting more time and money than you might realize on ineffective and inefficient processes.

Join us for a live webinar and you’ll learn how to conduct critical research to better understand the demographics and psychographics of your specific customer base so you can design and implement a more effective collection call strategy and shorten the order to cash cycle with less effort.

Date:  Thursday, June 4, 2015
Time: 10 AM PT / 1 PM ET
Register Here

This is a can’t miss webinar for executives, managers, and collectors to learn how to develop a winning strategy in regards to your specific business and customer base to flat out get paid faster.

Here’s what you’ll learn:

  • Reseach
    • Understanding Your Customers
    • Understanding Your Contacts
    • Understanding Your Accounts Receivable
  • Set Goals
    • Get Paid Faster
    • Reduce Bad Debt Write-Offs
    • Reduce Invoice Disputes
  • Strategies
    • Automate email communications
    • Centralize information
    • Manage by exception
  • Call Scripts
    • Know Who to Call
    • Know When to Call
    • Know Why you’re Calling
    • Know What to Say
    • Know How to Handle Objections
    • Know What to do Next
  • Measure Results
    • Business Analytics
    • Key Performance Indicators
    • Keep Everyone Informed

To compliment this webinar you may also want to check out our communication guide with more tips and tricks on becoming more effective as you speak with customers about payment. It also includes a library of collection call scripts and examples for each phase of your credit and collections process; feel free to tailor these scripts and email templates to meet your needs.

Don’t forget to sign up for the webinar below!
credit collection

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