Not all employees are created equal. Just as you wouldn’t give a “one-size fits all” approach to managing your employees, you can’t approach each employee’s concerns about credit management software the same. Each department has their own tasks to complete and not every concern is the same. When convincing your business to employ an accounts receivable software, you need to show how each department will benefit from it.
This three part series will break down the concerns of each department that will be interacting with accounts receivable software and how you can help them through the transition. Highlighting each concern the department faces every day, you can show them how they will benefit from the software.
Management has a unique situation in that they are looking from the top down. They have a general oversight of each bit of the company and are constantly looking to improve the bottom line for everyone. With management’s job being across the board, the benefits of accounts receivable software are multi-faceted.
Concern: Reducing order to cash cycle.
Benefit: Show your management employees that accounts receivable software reduces the wait time on collections, which, in turn, yields and quick return on investment.
Concern: Allowing access to latest information.
Benefit: Accounts receivable software keeps all information in one database, including each individual customer’s information. Explain to management that their job will be made much easier because they will be able to track information from each department that is interacting with the software.
Concern: Boosting overall efficiency.
Benefit: By having all the data on one easily accessible database, each department will be able to easily communicate during the collections process. No longer will the accounting department be flipping through spreadsheets, saving everyone more time and reducing the days on accounts receivable.
It’s important to tailor your conversation to each member of the team so that they know how they will benefit from the process. Communication is key when change is on the horizon and including your team members will allow room for ideas and collaboration, making for a smooth transition process.