Michelle Dunn is one of the nation’s top experts on credit and debt collection. She has many published books on the subject and over 24 years experience in the industry. She has written the first textbook on credit and collections for colleges across the nation who have added credit and collections to their curriculum. Michelle started M.A.D. Collection Agency in January 1998 and ran it successfully before selling it 8 years later to write full time. In 1998 she also started and still maintains her Credit & Collections.com blog. She works with businesses and collection agencies to implement best practices across their business utilizing her personal experience and knowledge gained from helping hundreds of companies to streamline their accounts receivable processes.
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