Overcoming Collection Email Hurdles: Part 5

Even if you have followed all our previous blog post tips on overcoming email hurdles to a T, you can still run into one major problem. Sometimes customers simply forget. They’ve received and opened your email, but haven’t had a chance to make a payment. If you haven’t sent out a reminder email, you are just as much at fault. You should always be reminding your customers to pay on a regular basis. Unfortunately, who has the time to do this?

In this blog post, we’re going to look at the best ways overcome the email hurdle of finding time to send reminders.
Continue reading

Working with ISO/MSP Merchant Service Provider

ISO/MSP merchant service providerTo accept credit cards at your business, you need to establish an account with a credible merchant service provider. Not all merchant service providers are the same. It can be difficult, if not impossible to compare them side-by-side as each one has their own formulas for calculating rates and some provide more tailored services that may be more beneficial for your business. We experienced this first hand when it came to selecting a provider for our Anytime Collect solution. Here are a few of the things we thought about as we made out selection to ensure our product and more importantly,our customers would be backed by a quality merchant service provider.

Continue reading

How to Harness Technology to Drive Amazing A/R Collection Results

A/R CollectionToday’s CFO understands the crucial role of technology plays within their business. They rely on ERP software to capture financial transactions and business intelligence software to make sense of the data. They implement CRM software for sales and they may even automate accounts payable. But few CFOs have automated accounts receivable beyond simply sending invoices to customers electronically.
Continue reading

How to Identify Underlying Problems to Improve Accounts Receivable Collections

accounts receivable collectionsTo be successful in accounts receivable collections, you must be proactive and remain observant in order to identify underlying problems with both your customers and with your own internal processes. By catching these issues early on you can avoid them ballooning into more serious problems. When your customers give you feedback, don’t just take it at face value, consider what they may be holding back or what that means about the way you manage collections. Ask yourself, what is the customer REALLY saying? and how are your internal processes impacting your accounts receivable collections? Here are just a few examples to consider: Continue reading

New Document Management Features Coming Soon in Anytime Collect Accounts Receivable Management Software

June 26, 2014, Chardon, OH- Today e2b teknologies, publishers of Anytime Collect accounts receivable management software, announced that new document management capabilities will be available in the latest version of the software to be released in July, 2014. With the new document management system, businesses will be able to provide their customers with the supporting documents required to collect on accounts receivable. The system will also allow businesses to manage all types of documents including business credit applications and files related to the customer account for quick access to this information internally or integrated with the Anytime Collect customer portal for customer self-service.

Continue reading